Refund and Cancellation Policy

Availability and Plan

Paid subscriptions are not open yet. Our Waffo Pancake merchant application is still under review, and real checkout remains closed. The following payment terms apply if paid subscriptions become available.

TikGhost Plus is a single plan at USD 5 per month, with no free trial. It includes up to 20 stored public accounts, including paused accounts, and checks about every 30 minutes.

Renewal and Cancellation

When payments open, Waffo Pancake will act as merchant of record and process payments. A subscription starts only after you explicitly authorize the price and monthly automatic renewal at checkout and payment is confirmed. It renews each month until renewal is canceled.

You can cancel renewal in Billing. Cancellation takes effect at the end of the current paid period, with access continuing until then. When access expires, checks and alerts pause; your monitor list is kept for 30 days and then removed unless access is restored or you remove it sooner.

Pausing a monitor or unsubscribing from its alert emails does not cancel Plus renewal.

Refund Requests

For ordinary cancellations, we do not provide a prorated refund for unused time in the current paid period.

You may request a refund for duplicate charges, incorrect charges or a service that was not provided. We verify the facts and assess each case; submitting a request does not guarantee approval.

How to Contact Us

Email support@tikghost.com with your TikGhost registered email address, order number, charge date and amount, and a description of the problem.

Do not send your full card number, CVV or any password.

Waffo and Consumer Rights

Waffo Pancake, as merchant of record, processes refunds under its applicable rules. Refund review and processing remain subject to applicable consumer law and Waffo’s applicable rules. Nothing in this policy limits your statutory consumer rights.